Our Online Courses

Help articles associated with our online courses.

What payment methods do you accept

We accept the following payment types, when you purchase access to our online courses and membership: Credit Cards Debit Cards Bank Transfer (ask for details) Most of the payments you make to us...

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By Ryan Soper-Powell

updated 6 months ago

My Account

How do I update my address or credit card details?

Look for the 'Billing' menu item on the site and click that. You will be taken to a page where you will be invited to enter your email address to receive a secure link, so you can sign in and update your details. Please use the same email address...

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By Ryan Soper-Powell

updated 6 months ago

Using the Site

How do I get support when I need it?

From time to time, you might require assistance or have questions fro Trish. There are 2 primary ways we invite you to ask for help. at the bottom right of your screen, you will see a little icon. When you click on it, you will open up a window...

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By Ryan Soper-Powell

updated 6 months ago

What technology equipment do I need?

So long as you have a broadband internet connection, you ought to have no trouble accessing the site content. We take steps to compress our videos so they don't take up too much space or bandwidth. If you have any suggestions about how to improve...

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By Ryan Soper-Powell

updated 6 months ago

Why do you charge US Dollars and not my currency?

We thought about this one for a very long time, especially as we are based in the UK and Trish is Australian. The thing is, charging for our course in US Dollars brings us into line with many products and services sold online and we hope allows us...

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By Ryan Soper-Powell

updated 6 months ago

Can I watch the content on my TV?

Whilst we are not providing technical assistance here, our testing shows that if your computer and television can talk to one another, you ought to be able to watch the videos on your TV, yes. For instance, if you try 'mirroring' your device on...

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By Ryan Soper-Powell

updated 6 months ago

Course Specific

Who is the Back Care Course for?

We designed this course to help people living with back pain or back care issues. Our target audience are people aged 40 years and above, though adults of any age ought to find the course useful. The course provides entry-level Pilates exercises....

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By Ryan Soper-Powell

updated 6 months ago

What clothing should I wear?

We recommend you wear lose-fitting comfortable exercise clothing. You should not need footwear, but you might like to wear socks.

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By Ryan Soper-Powell

updated 6 months ago

What equipment do I need?

For exercises and routines that take place laying or sitting on the floor, you may well need a cushion to sit on or to lay your head on. If you do not have a cushion to hand, consider rolling up a towel or two. Some of our courses require small...

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By Ryan Soper-Powell

updated 6 months ago

For how long do I have access the the course?

You have access to the course for the lifetime of the course - i.e. for as long as we make the course available. We reserve the right to replace content in the course to keep it updated. You will normally have access to such updates.

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By Ryan Soper-Powell

updated 6 months ago

How long does it take?

You might be wondering how long you need to set aside to take our courses. We spend a lot of time designing the course and the experience you have taking the course. So, the answer is two-fold: there is the time it takes to consume or watch all...

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By Ryan Soper-Powell

updated 6 months ago

What do the Ask Me Anything sessions cover?

Trish runs monthly 'ask me anything' (AMA) sessions via Zoom. These sessions are open to students of our courses as well as our online membership, Foundry Life . During these sessions, Trish will answer as many questions as she can in the...

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By Ryan Soper-Powell

updated 6 months ago